Return Policy

Return Policy

You may return any new or original item within 30 days of delivery, and you will receive a refund to your original payment method or store credit for a future purchase. Only items purchased directly from Ilovekoreatown.com may be returned. All gift cards, sheet masks, swag/books, and package sets** are final sale. Refunds can only be made to the original payment method or store credit; no other payment methods are available. Refunds exclude shipping and return label fees. To return an item using your preferred shipping method, please include your invoice or order number with your return, along with your shipping information. Contact ) Please send a message to I Love Koreatown. I Love Koreatown monitors returns and reserves the right to limit returns or exchanges. Repeated returns may result in I Love Koreatown This may result in account closure or rejection of future orders. It may be processed at our discretion.

How to return

To initiate a return here Please visit the Returns Center and enter your order number and the email address or postal code you used when placing your order. Once you've entered this information, you'll be guided through the next steps to complete your return.

Returns Policy

We accept returns on both new and gently used products within 30 days of the delivery date for either a refund to your original payment method or a store credit to use toward future purchases. Only products purchased directly on Ilovekoreatown.com are eligible for return. All gift cards, sheet masks, swag/books, and packaged set purchases** are final sale. Please note that refunds can only be processed to the original payment method, or to a store credit - we are not able to refund to alternate payment methods. Refunds will exclude the amount of any outbound shipping costs and return label fees. If you wish to use your own shipping method to send your items to us, please include your invoice or order number in your return shipment and send us a message at Contact with the tracking information. I Love Koreatown monitors return activity for abuse and reserves the right to limit returns or exchanges. Repeated returns behavior may lead to the closure of your I Love Koreatown account or future orders being refused at our discretiion

How to Return

To initiate your return, visit our Returns Center here and enter your order number along with the email or zip code that was used for the order. Once you provide this information, you will be taken through the next steps to complete your return.